Privacy Policy

TrainovaCampus ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our educational platform website and use our services.

By accessing or using TrainovaCampus, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to all users of our platform, including students, educators, and visitors from Ghana and internationally.

We use the information we collect for the following purposes:

• Educational Services: To provide access to educational content, quizzes, and learning resources
• Personalization: To customize your learning experience and recommend relevant content
• Account Management: To create and manage your user account and profile
• Communication: To send you updates, notifications, and respond to your inquiries
• Platform Improvement: To analyze usage patterns and improve our services
• Security: To protect against fraud, unauthorized access, and maintain platform security
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send you information about new features and educational opportunities (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Audits: Periodic review of our security practices and systems
• Secure Storage: Personal information is stored on secure servers with appropriate safeguards
• Employee Training: Staff are trained on data protection and privacy practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain uses of your personal information
• Restriction: Request restriction of processing under certain circumstances
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Our platform may be used by students under the age of 18. We are committed to protecting the privacy of all users, including minors, and comply with applicable children's privacy laws.

For users under 18:

• We encourage parental involvement in their child's educational activities
• We collect only information necessary for educational purposes
• We do not knowingly collect unnecessary personal information from children
• Parents or guardians can request access to, correction, or deletion of their child's information
• We do not share children's information with third parties except as outlined in this policy

If you are a parent or guardian and believe we have collected inappropriate information about your child, please contact us immediately.

Your information may be transferred to and maintained on servers located outside of Ghana. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

When we transfer your personal information internationally, we use appropriate safeguards such as:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for countries with appropriate data protection levels
• Other legally approved transfer mechanisms

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users of significant changes through email or platform notifications
• Post the updated policy on our website
• Obtain consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For general inquiries not related to privacy, please use our regular contact page.